Frequently asked questions

It is not possible to cancel your tickets. You can, however, rebook your tickets to another date up to the day of your planned visit. You cannot change or cancel your tickets afterwards.

PLEASE NOTE: rebooking tickets is only possible for tickets reserved via this website. For questions about tickets purchased elsewhere, we refer you to the person from whom the tickets were purchased.

Yes, please! We would rather scan the tickets from your mobile phone than from paper. That saves another tree, which we need badly to feed the Brontosaurus.

We are sorry to hear that! Please contact us at [email protected].

Nice that you want to come with so many people! We offer group discounts for groups of 25 people or more. Please contact us at [email protected].

The Dino Experience Park and Jurassic Golf are free of charge for the youngest (0-3 years, Identification required, €0,- ticket available at check-in or on-line). Children from 4 years onwards have to buy a ticket.

We are a pin-only park and therefore you cannot pay with cash. However, it is useful to have a few euro coins with you, for example to bring our T-Rex to life!

We are a pin-only park and therefore you cannot pay with cash.

Yes, there is a parking fee for the Dino Experience Park. These costs are €6,50 per motorised vehicle. You pay this (contactless) with your debit card at the barrier. If the car park is full, there are other parking facilities in the vicinity.

The Dino Experience Park is fun for all ages! Discovering the dinosaurs and their lifestyles is exciting and adventurous for everyone. For our smaller guests there are play areas and for the older children there is, for example, Jurassic Golf, where you can play miniature golf among the dinosaurs.

We think it is important that our dinosaurs can live in their natural habitat as much as possible. The Jurassic was a humid era, so many of our dinosaurs love a good shower every now and then. So of course the Dino Experience Park is accessible when it rains!

Jurassic Golf has a number of heated huts, and you can also hide from the rain in the cave. At the Dino Experience Park there are no shelters, but there is a very cool Dino Watcher Truck in which you can hide and protect yourself from the rain. The paths at the Dino Experience Park are unpaved, so it’s best to bring your sturdy wellies so that you can withstand the drizzle just like our dinosaurs.

If it does rain, you can also have fun in the dinosaur theatre where we show the best dino films all day long and the Dino Rides are also completely covered.

Jurassic Golf is very suitable for wheelchair and mobility scooter / walker users. The Dino Experience Park has no paved paths and is therefore not suitable for this purpose.

Jurassic Golf is also very suitable for prams. The Dino Experience Park to a lesser extent.

The Dino Experience Park is accessible for prams. But beware, the paths are unpaved.

Our car park has one charging point for electric cars and also for electric bicycles and scooters.

You certainly can! If you are bringing someone, drop them off at the barrier or park your car nearby and walk with them to the entrance. Entering the car park costs €6,50 regardless of the duration of parking, and is paid in advance at the barrier.

Yes, dogs are welcome, but only on and around the restaurant terrace. They must be kept on a leash and not bark at our Diplodocus. Despite his size he is a bit scared! Dogs are therefore not allowed on Jurassic Golf and the grounds of Dino Experience Park.

The light and smell of cigarettes remind the dinosaurs of the meteorite impact. As some of our dinosaurs suffer from post-traumatic stress syndrome, we do not consider it responsible to smoke in the park. This is therefore not allowed. Smoking is only allowed on the park’s terrace and roof terrace.

It is not allowed to feed the dinosaurs. We think it is important to maintain the natural living conditions of the animals as much as possible and we want to prevent them from ingesting food that is not good for their bodies. Therefore, the dinosaurs are only fed by the animal keepers. For your and our safety, it is not allowed to go behind the dinosaur fences.