What do you want to know about us?
We have answered most of the questions we often get asked below. Is your question not included? Please let us know and we will be happy to help you!
Questions on tickets
I have ordered a ticket, but cannot come. Can I use my ticket on another date?
Yes, you can! If you cannot come on the day you have booked, you can easily rebook your tickets to a new date up to 24 hours prior to your visit. Go to https://mytickets.dinoexperiencepark.nl/ and login with the e-mail address with which you reserved the tickets. The rest is self-explanatory.
This service is only available for tickets booked directly via our website. Tickets booked with third parties do not have this service!
Can I cancel my tickets?
It is not possible to cancel your tickets. You can, however, rebook your tickets to another date up to the day of your planned visit. You cannot change or cancel your tickets afterwards.
PLEASE NOTE: rebooking tickets is only possible for tickets reserved via this website. For questions about tickets purchased elsewhere, we refer you to the person from whom the tickets were purchased.
Can I scan my ticket on my mobile?
Yes, please! We would rather scan the tickets from your mobile phone than from paper. That saves another tree, which we need badly to feed the Brontosaurus.
I have not received my tickets, what do I do now?
We are sorry to hear that! Please contact us at [email protected].
Pricing and costs
What is included in the entrance fee?
Dino Experience Park
Admission to the Dino Experience Park is free for all activity’s except for the one’s marked with a *
For these activity’s you will receive 3 activitycoins at the park.
- Jurassic Golf
- Dino Trail scavenger hunt along 70 dinosaurs
- Dino Splash
- Jurassic Gym
- Playground with climbing tower, cable car, family swing, climbing dino and more….
- Jump Zone
- Dino Cinema
- Dino Dig
- Danger Zone
- Jurassic Mining *
- Dino Rides *
- Dino Jeep Safari *
Not included in the entrance fee:
- Pedal boat rental: €15 for 1.5 hours, 4 persons.
Free entrance for children up to 3 years old (Identification required, €0,- ticket available at check-in or on-line)
Do you offer group discounts?
Nice that you want to come with so many people! We offer group discounts for groups of 25 people or more. Please contact us at [email protected].
From what age do children have to pay admission?
The Dino Experience Park and Jurassic Golf are free of charge for the youngest (0-3 years, Identification required, €0,- ticket available at check-in or on-line). Children from 4 years onwards have to buy a ticket.
Whay payment methods are available?
We are a pin-only park and therefore you cannot pay with cash. However, it is useful to have a few euro coins with you, for example to bring our T-Rex to life!
Can I pay in cash?
We are a pin-only park and therefore you cannot pay with cash.
Are there any parking fees?
Yes, there is a parking fee for the Dino Experience Park. These costs are €6,50 per motorised vehicle. You pay this (contactless) with your debit card at the barrier. If the car park is full, there are other parking facilities in the vicinity.
Accessibility and directions
Can I reach the Dino Experience Park by public transport?
Yes, you can! From Gouda station take bus 190 in the direction of Rotterdam Alexander. Get off at the stop Julianasluis, this is a 7 minute bus ride. From there it is about a 6 minute walk (550 metres) to the Dino Experience Park.
For what ages is the Dino Experience Park suitable?
The Dino Experience Park is fun for all ages! Discovering the dinosaurs and their lifestyles is exciting and adventurous for everyone. For our smaller guests there are play areas and for the older children there is, for example, Jurassic Golf, where you can play miniature golf among the dinosaurs.
Is the park accessible when it rains?
We think it is important that our dinosaurs can live in their natural habitat as much as possible. The Jurassic was a humid era, so many of our dinosaurs love a good shower every now and then. So of course the Dino Experience Park is accessible when it rains!
Jurassic Golf has a number of heated huts, and you can also hide from the rain in the cave. At the Dino Experience Park there are no shelters, but there is a very cool Dino Watcher Truck in which you can hide and protect yourself from the rain. The paths at the Dino Experience Park are unpaved, so it’s best to bring your sturdy wellies so that you can withstand the drizzle just like our dinosaurs.
If it does rain, you can also have fun in the dinosaur theatre where we show the best dino films all day long and the Dino Rides are also completely covered.
Is the Dino Experience Park accessible to wheelchairs and walkers?
Jurassic Golf is very suitable for wheelchair and mobility scooter / walker users. The Dino Experience Park has no paved paths and is therefore not suitable for this purpose.
Jurassic Golf is also very suitable for prams. The Dino Experience Park to a lesser extent.
Can I walk through the park with a pram?
The Dino Experience Park is accessible for prams. But beware, the paths are unpaved.
Do you have charging points for electric cars?
Our car park has one charging point for electric cars and also for electric bicycles and scooters.
Can I drop someone off at the park?
You certainly can! If you are bringing someone, drop them off at the barrier or park your car nearby and walk with them to the entrance. Entering the car park costs €6,50 regardless of the duration of parking, and is paid in advance at the barrier.
House rules
Can I bring my own food and drinks?
You are allowed to bring your own food and drinks into the park. However, this can only be eaten in the park, and is therefore not allowed on one of our terraces or inside the restaurants. The Velociraptors love food brought in by visitors, so be careful they don’t steal it from you! Make sure you tidy up everything…
Are dogs allowed?
Yes, dogs are welcome, but only on and around the restaurant terrace. They must be kept on a leash and not bark at our Diplodocus. Despite his size he is a bit scared! Dogs are therefore not allowed on Jurassic Golf and the grounds of Dino Experience Park.
Is smoking allowed in the park?
The light and smell of cigarettes remind the dinosaurs of the meteorite impact. As some of our dinosaurs suffer from post-traumatic stress syndrome, we do not consider it responsible to smoke in the park. This is therefore not allowed. Smoking is only allowed on the park’s terrace and roof terrace.
Is it allowed to feed the dinosaurs?
It is not allowed to feed the dinosaurs. We think it is important to maintain the natural living conditions of the animals as much as possible and we want to prevent them from ingesting food that is not good for their bodies. Therefore, the dinosaurs are only fed by the animal keepers. For your and our safety, it is not allowed to go behind the dinosaur fences.
Contact
How can I contact you?
You can find our contact details on this page.