Frequently asked questions

Temporary closure

Unfortunately, we are temporarily closed. Hopefully we can open our gates again soon.

Read more

What do you want to know about us?

We have answered most of the questions we often get asked below. Is your question not included? Please let us know and we will be happy to help you!

Frequently asked questions

I would like more information on the temporary closure

Can I scan my ticket on my mobile?

What is included in the entrance fee?

Are there combi tickets available? Is this also possible for the extra activities?

I have ordered a ticket, but cannot come. Can I use my ticket on another date?

I have not received my tickets, what do I do now?

Do you offer group discounts?

Can I reach the Dino Experience Park by public transport?

Is it allowed to feed the dinosaurs?

Is smoking allowed in the park?

Can I bring my own food and drinks?

For what ages is the Dino Experience Park suitable?

Is the park accessible when it rains?

Is the Dino Experience Park accessible to wheelchairs and scooters?

Can I walk through the park with a pram?

From what age do children have to pay admission?

Do you have charging points for electric cars?

Are there any parking fees?

Can I drop someone off at the park?

Can I pay in cash?

Are dogs allowed?